Bilingual Call Center Receptionist (Temp-to-Hire)

AppleOne; San Juan (PR); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Major medical

Dental

Vision

401k

Sick pay

Job summary

AppleOne Employment Services is seeking an organized, bilingual receptionist to support a professional customer service environment. You will handle front desk duties, answer calls, assist clients in person, and perform admin tasks in a structured, temp-to-hire role.

Candidates with 1–2 years call center experience, strong communication skills, and proficiency with CRM systems like Salesforce are preferred. Weekly schedule includes Monday–Saturday shifts with a stable path to permanent placement.

Qualifications

• High School Diploma required.
• 1–2 years of call center experience required.
• Bilingual English and Spanish preferred.
• Strong communication and customer service skills.
• Organized, dependable and able to handle multiple requests.

Responsibilities

• Handle reception desk duties and switchboard calls professionally.
• Provide accurate information and prompt service to clients.
• Assess client needs and direct requests to the right department.
• Prequalify clients for services and determine case creation.
• Document interactions using Salesforce and CruiseDesk and support follow-up.
• Assist with accounting tasks and general administrative duties.

Skills

Call center experience

Bilingual English and Spanish

Communication and active listening

Multi-tasking in fast-paced env

Computer systems proficiency

Education

High School Diploma

Tools

Salesforce

CruiseDesk

Job description

AppleOne Employment Services is seeking an organized, bilingual receptionist to support a professional customer service environment. You will handle front desk duties, answer calls, assist clients in person, and perform admin tasks in a structured, temp-to-hire role.

Candidates with 1–2 years call center experience, strong communication skills, and proficiency with CRM systems like Salesforce are preferred. Weekly schedule includes Monday–Saturday shifts with a stable path to permanent placement.