Bilingual Call Center Pro — Customer Care

Clark Resources; Harrisburg (Dauphin County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Vision insurance

Life insurance

Paid time off

Job summary

Clark Resources in Harrisburg, PA, seeks full-time Call Center Representatives for an upcoming project. The role involves handling a high volume of inbound and outbound calls, delivering a positive customer experience with courtesy and professionalism.

You will actively listen to clients to understand their needs, provide accurate responses, and document interactions using web-based tools and telephone. Typing, grammar, and precise documentation are required.

Qualifications

• High school diploma or equivalent.
• Call center experience: 1 year (preferred).
• Customer service experience: 1 year (preferred).

Responsibilities

• Handle a high volume of inbound and outbound calls with a focus on customer experience.
• Actively listen to clients to understand their needs and provide accurate responses.
• Document interactions using web-based tools and telephone with accurate typing and grammar.

Skills

Active listening

Customer service

Typing

Grammar and documentation

Education

High school diploma or equivalent

Job description

Clark Resources in Harrisburg, PA, seeks full-time Call Center Representatives for an upcoming project. The role involves handling a high volume of inbound and outbound calls, delivering a positive customer experience with courtesy and professionalism.

You will actively listen to clients to understand their needs, provide accurate responses, and document interactions using web-based tools and telephone. Typing, grammar, and precise documentation are required.