Bilingual Call Center Specialist – Full-Time Contract

Clark Resources; Harrisburg (Dauphin County); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Vision insurance

Life insurance

Paid time off

Job summary

Clark Resources in Harrisburg, PA is seeking a Bilingual Call Center Representative for a full-time contract position. You will manage a high volume of inbound and outbound calls, delivering courteous, professional service and accurate information.

Ideal candidates are customer-focused, detail-oriented, reliable, and able to pass a bilingual proficiency evaluation. Training may be in-office, with 8-hour shifts between early morning and evening.

Qualifications

• High school diploma or equivalent is required.
• Call center experience: 1 year preferred.
• Customer service experience: 1 year preferred.
• Ability to pass a proficiency evaluation for bilingual skills.

Responsibilities

• Handle a high volume of inbound and/or outbound calls.
• Provide courteous, professional customer experiences and accurate responses.
• Listen actively to understand customer needs and address questions via web-based tools and telephone.
• Tap into typing, grammar, and documentation skills across applications.

Skills

Active listening

Customer service

Bilingual skills

Communication

Typing

Education

High school diploma or equivalent

Job description

Clark Resources in Harrisburg, PA is seeking a Bilingual Call Center Representative for a full-time contract position. You will manage a high volume of inbound and outbound calls, delivering courteous, professional service and accurate information.

Ideal candidates are customer-focused, detail-oriented, reliable, and able to pass a bilingual proficiency evaluation. Training may be in-office, with 8-hour shifts between early morning and evening.