Full-Time Call Center Specialist – Inbound/Outbound

Clark Resources, Inc.; Harrisburg (Dauphin County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Vision insurance

Life insurance

Paid time off

Job summary

Clark Resources, Inc. in Harrisburg, PA seeks Call Center Representatives to manage a high volume of inbound/outbound calls, delivering courteous and professional customer experiences. You will listen actively to understand needs and provide accurate responses using web tools and phone.

Ideal candidates are customer-focused, detail-oriented, and adaptable, with 1 year of call center or customer service experience preferred. Day shifts preferred; in-office training may be required.

Qualifications

• High school diploma or equivalent required.
• Call center experience: 1 year preferred.
• Customer service experience: 1 year preferred.

Responsibilities

• Handle a high volume of inbound and outbound calls.
• Deliver courteous, professional customer experiences.
• Actively listen to understand caller needs and provide accurate responses.
• Document interactions using various computer applications.

Skills

Active listening

Positive attitude

Customer-focused

Bilingual

Education

High school diploma or equivalent

Job description

Clark Resources, Inc. in Harrisburg, PA seeks Call Center Representatives to manage a high volume of inbound/outbound calls, delivering courteous and professional customer experiences. You will listen actively to understand needs and provide accurate responses using web tools and phone.

Ideal candidates are customer-focused, detail-oriented, and adaptable, with 1 year of call center or customer service experience preferred. Day shifts preferred; in-office training may be required.