Bilingual CSR – Call Center (Temp-to-Perm)

360 IT Professionals; Harrisburg (Dauphin County); On-site; USD 30,000 - 36,000; Full time

Job summary

A technology services firm is seeking a Bilingual Customer Care Specialist in Harrisburg, PA. The candidate will manage complex customer calls in both English and Spanish, ensuring high customer satisfaction. This role requires flexibility with hours post-training, and there's potential for a Temp to Perm hire after 3-4 months. If you're committed to delivering exceptional service, this position offers an excellent opportunity for career growth.

Qualifications

• Ability to handle complex calls effectively.
• Willingness to work flexible hours including evenings.
• Long-term commitment with potential for Temp to Perm hire.

Responsibilities

• Handle customer inquiries and issues.
• Provide support in both English and Spanish.
• Maintain customer satisfaction throughout the call.

Skills

Bilingual (English/Spanish)

Customer service skills

Problem-solving

Job description

A technology services firm is seeking a Bilingual Customer Care Specialist in Harrisburg, PA. The candidate will manage complex customer calls in both English and Spanish, ensuring high customer satisfaction. This role requires flexibility with hours post-training, and there's potential for a Temp to Perm hire after 3-4 months. If you're committed to delivering exceptional service, this position offers an excellent opportunity for career growth.