Bilingual Call Center Agent – Day Shift M-F (Eng/Span)

Wolfe Eye Clinic; California; Vor Ort; USD 21.000 - 28.000; Vollzeit

Zusammenfassung

Wolfe Eye Clinic is hiring a full-time Bilingual Call Center Agent for on-site work in the Marshalltown office. Schedule is Monday–Friday, 8:00 am–5:00 pm, with duties including handling calls, directing calls, scheduling appointments, and maintaining HIPAA-compliant records.

The role requires bilingual English and Spanish proficiency, strong communication, and the ability to work independently or with a team in a fast-paced medical environment. Benefits include health/dental, 401k, and PTO.

Qualifikationen

• Bilingual proficiency in English and Spanish required.
• Call center or medical office experience preferred.
• Strong patient service and communication skills.

Aufgaben

• Answer telephone calls in a clear, professional manner.
• Direct calls to appropriate party.
• Make, cancel, and reschedule patient appointments.

Kenntnisse

Bilingual English Spanish

Jobbeschreibung

Wolfe Eye Clinic is hiring a full-time Bilingual Call Center Agent for on-site work in the Marshalltown office. Schedule is Monday–Friday, 8:00 am–5:00 pm, with duties including handling calls, directing calls, scheduling appointments, and maintaining HIPAA-compliant records.

The role requires bilingual English and Spanish proficiency, strong communication, and the ability to work independently or with a team in a fast-paced medical environment. Benefits include health/dental, 401k, and PTO.