Bilingual Benefits Relationship Consultant (Life Cycle)

Automatic Data Processing, Inc.; California; On-site; USD 69,000 - 129,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

Life Insurance

Retirement savings match

Wellness program

Disability coverage (short & long-term

Charitable contribution match

Paid volunteer time off

Job summary

ADP is hiring a bilingual Relationship Life Cycle Consultant in the Los Angeles / San Diego area to strengthen client relationships and guide benefit education strategies. You will design and execute year‑round benefit programs, lead worksite meetings, and partner with Sales, Brokers, HR, and Operations to optimize plan utilization and client satisfaction.

Travel will be required. With a focus on engagement and retention, you will translate client needs into innovative solutions, using ADP’s HCM

Qualifications

• Five years of client service or client relationship management experience in a fast-paced service environment.
• Experience in benefits.
• Excellent presentations—keeping large audiences engaged and attentive.
• Strategic thinker with ability to assess needs and provide innovative solutions.
• Ability to travel to support client visits and strengthen relationships.

Responsibilities

• Design and execute benefit strategies and communication year-round to an assigned client base, reviewing strategies to drive plan participation and retention.
• Conduct worksite benefit meetings for groups of new hires, quarterly wellness meetings, spending accounts education, year-end onboarding meetings, open enrollment meetings, and more.
• Manage relationships with internal and external stakeholders, focusing on benefit strategies related to worksite employee enrollment in the plan.
• Continually upgrade knowledge and skills in benefits, including attending training sessions and becoming a benefit subject matter expert.
• Adhere to a daily schedule to manage meetings, calls, partner connections, etc.

Skills

Client relationship management

Public speaking

Strategic thinking

Benefits knowledge

Travel readiness

Education

Bachelor's degree preferred

Job description

ADP is hiring a bilingual Relationship Life Cycle Consultant in the Los Angeles / San Diego area to strengthen client relationships and guide benefit education strategies. You will design and execute year‑round benefit programs, lead worksite meetings, and partner with Sales, Brokers, HR, and Operations to optimize plan utilization and client satisfaction.

Travel will be required. With a focus on engagement and retention, you will translate client needs into innovative solutions, using ADP’s HCM