Bilingual Auto Parts Specialist (Customer Service)

O'Reilly Auto Parts; Lowell (IN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions from

Medical, Dental, Vision Insurance

Paid Time Off

Tuition Educational Assistance

Career Growth Opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers and support store management in daily tasks. Bilingual candidates are encouraged to apply and the team offers opportunities for growth within a stable company.

You will greet customers, assist with merchandise selection, process payments, handle returns, and help with stock and layout updates. Training and safety policies are emphasized.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers in a friendly, courteous manner and assist with merchandise selection.
• Assist professional customers as needed and directed.
• Process cash, checks, credit cards and returns per company policy.
• Address and resolve customer complaints in a friendly manner.
• Perform daily operations, stock shelves, and maintain store appearance.
• Provide in-store services and assist with driveable equipment as trained.

Skills

Outstanding customer service

Multitasking

Alphanumeric matching

Education

ASE certification

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers and support store management in daily tasks. Bilingual candidates are encouraged to apply and the team offers opportunities for growth within a stable company.

You will greet customers, assist with merchandise selection, process payments, handle returns, and help with stock and layout updates. Training and safety policies are emphasized.