Bilingual Auto Parts Specialist — Customer Service

O'Reilly Auto Parts; Rapid City (SD); Sur place; USD 19 000 - 28 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision Insurance

401(k) with Employer Contributions

Tuition Educational Assistance

Paid Time Off

Career Growth

Résumé du poste

O'Reilly Auto Parts is seeking a Parts Specialist to provide exemplary service to retail and installer customers, while supporting store management in completing daily tasks. The role emphasizes greeting customers, assisting with merchandise selection, processing payments, and handling exchanges according to policy.

Bilingual candidates are encouraged to apply. The position involves driving a delivery vehicle occasionally and performing various in-store services as trained, with opportunities

Qualifications

• Ability to quickly match alphanumeric sequences
• Ability to provide outstanding, friendly and professional customer service
• Must be able to multitask, handling customers on the phone and in the store at the same time

Responsabilités

• Greet customers and assist with merchandise selections
• Support store management and installers as needed
• Handle in-store and phone inquiries, lookup parts and quote prices
• Process sales transactions and returns
• Assist with planogram updates, stocking shelves and store upkeep
• Perform in-store services and basic maintenance as trained

Description du poste

O'Reilly Auto Parts is seeking a Parts Specialist to provide exemplary service to retail and installer customers, while supporting store management in completing daily tasks. The role emphasizes greeting customers, assisting with merchandise selection, processing payments, and handling exchanges according to policy.

Bilingual candidates are encouraged to apply. The position involves driving a delivery vehicle occasionally and performing various in-store services as trained, with opportunities