Bilingual Parts Specialist - Customer Service & Auto Parts

O'Reilly Auto Parts; Clinton (IN); On-site; USD 16,000 - 20,000; Full time

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers while supporting store management in daily tasks.

Bilingual candidates are encouraged to apply and may benefit from strong product knowledge and promotional programs. Responsibilities include greeting customers, assisting with merchandise, processing transactions, and resolving issues in a friendly manner.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Follow and promote all company customer service programs and promotions.
• Greet customers and assist in merchandise selection with courtesy and accuracy.
• Assist managers and installers with professional customers as needed and directed.
• Answer store calls per policy, lookup parts and quote prices, and promote related items.

Skills

Customer service

Multitasking

Alphanumeric matching

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers while supporting store management in daily tasks.

Bilingual candidates are encouraged to apply and may benefit from strong product knowledge and promotional programs. Responsibilities include greeting customers, assisting with merchandise, processing transactions, and resolving issues in a friendly manner.