Bilingual Automotive Parts & Customer Service Specialist

O'Reilly Auto Parts; Trumann (AR); Presencial; USD 32.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive wages

401k with employer contributions from

Medical, Dental, Vision insurance

Tuition assistance

Career growth opportunities

Descripción de la vacante

O'Reilly Auto Parts is seeking a Parts Specialist to provide exceptional service to retail and installer customers and to support store management in achieving tasks. Bilingual candidates are encouraged to apply.

You will greet customers, assist in selecting merchandise, process transactions, handle returns, and help with stock and planograms. Occasional deliveries and in-store services are included. Training and growth opportunities are available.

Formación

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsabilidades

• Greet customers and assist with merchandise selections.
• Process cash/credit transactions and maintain cash drawer.
• Answer phone orders, quote prices, and promote related items.
• Handle exchanges/returns per policy and resolve complaints.
• Assist with stocking, planogram updates, and inventory counts.
• Perform in-store services and operate test equipment as trained.
• Occasionally drive a delivery vehicle when needed.
• Support management and training tasks.

Conocimientos

Alphanumeric matching

Customer service

Multitasking

Bilingual (Spanish preferred)

Educación

ASE certification

Descripción del empleo

O'Reilly Auto Parts is seeking a Parts Specialist to provide exceptional service to retail and installer customers and to support store management in achieving tasks. Bilingual candidates are encouraged to apply.

You will greet customers, assist in selecting merchandise, process transactions, handle returns, and help with stock and planograms. Occasional deliveries and in-store services are included. Training and growth opportunities are available.