Bilingual Auto Parts Specialist – Customer Pro

O'Reilly Auto Parts; Elkhorn Precinct (NE); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401k with employer contributions start

Paid time off

Tuition assistance

Employee discounts

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high‑level service to retail and installer customers and to support store management with daily tasks. Bilingual candidates are encouraged to apply, and you will greet customers, help with parts selection, and process transactions with accuracy.

The role involves assisting professional customers, handling returns, and performing daily store operations, including stocking, training, and occasional vehicle-related tasks as needed.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Serve professional customers and support installers as needed.
• Process cash/credit transactions and returns per policy.
• Answer store calls, look up parts and quote prices, and promote related items.

Skills

Customer service

Multitasking

Bilingual (Spanish)

Education

ASE certification

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high‑level service to retail and installer customers and to support store management with daily tasks. Bilingual candidates are encouraged to apply, and you will greet customers, help with parts selection, and process transactions with accuracy.

The role involves assisting professional customers, handling returns, and performing daily store operations, including stocking, training, and occasional vehicle-related tasks as needed.