Bilingual Auto Parts & Customer Service Specialist

O'Reilly Automotive; Yuma (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

401k with Employer Contributions

Paid Time Off (PTO)

Tuition Educational Assistance

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver exceptional service to retail and installer customers. The role supports store management in daily tasks and operations, with bilingual candidates encouraged to apply.

You will greet customers, help select parts, assist professional customers, handle phone inquiries, and maintain accurate cash handling and transactions. This position involves stock replenishment, planogram updates, and various in-store services, with opportunities for

Qualifications

• Provide outstanding, friendly, professional customer service.
• Must multi-task handling customers in-store and on the phone.
• Able to quickly locate parts and quote prices using systems.

Responsibilities

• Greet retail customers and assist in merchandise selection.
• Support managers and installer service specialists with professional customers.
• Answer store phone per policy, lookup parts, quote prices, and promote related items.
• Process cash, checks, and credit card transactions accurately.

Skills

Alphanumeric matching

Outstanding customer service

multitasking

Tools

Cash handling

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver exceptional service to retail and installer customers. The role supports store management in daily tasks and operations, with bilingual candidates encouraged to apply.

You will greet customers, help select parts, assist professional customers, handle phone inquiries, and maintain accurate cash handling and transactions. This position involves stock replenishment, planogram updates, and various in-store services, with opportunities for