Bilingual Auto Parts Specialist — Customer-Focused Expert

O'Reilly Automotive; St. Gabriel (LA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off

401k with Employer Contributions

Medical, Dental, Vision Insurance

Tuition Educational Assistance

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and to support store management with daily tasks. Bilingual candidates are encouraged to apply, and the role includes handling in-store and phone inquiries, parts lookups, and price quotes.

The position emphasizes customer service programs, cash handling, returns processing, stock replenishment, and incidental store duties.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Promote and follow customer service programs (Hi-5, Low Price Guarantee, Rock the Call).
• Assist with professional customers and installer service specialists as needed.
• Answer store calls, lookup parts and quote prices per policy.
• Process cash, checks and credit card transactions accurately.

Skills

Customer service

Multitasking

Alphanumeric matching

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and to support store management with daily tasks. Bilingual candidates are encouraged to apply, and the role includes handling in-store and phone inquiries, parts lookups, and price quotes.

The position emphasizes customer service programs, cash handling, returns processing, stock replenishment, and incidental store duties.