Bilingual Assistant Store Manager: Lead Sales & Service

O'Reilly Auto Parts; Monroe (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive wages

Paid Time Off

Stock Purchase Plan & 401k with Employ

Medical, Dental, & Vision Insurance

Tuition Educational Assistance

Career Growth Opportunities

Job summary

O'Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance and operations. This role will lead the team during the manager's absence and on opposing shifts.

Bilingual candidates are encouraged to apply. You will help set team goals, participate in hiring, ensure accurate invoicing and timely store procedures including opening/closing duties.

Qualifications

• Required: Sales Specialist Training, Assistant Manager Certification and RSS Certification.
• Desired: Certified Parts Professional Certification and ASE Certification.
• Fluency in multiple languages, with Spanish highly desired.
• Background in retail management and customer service.

Responsibilities

• Lead the store team to provide excellent customer service to retail and professional customers.
• Supervise showroom customer service levels and staff coverage during peak hours.
• Assist in hiring by conducting interviews and coordinating with management.
• Ensure all buy online/ship to store, transfers and DC orders are processed timely.
• Handle returns, refunds and invoicing prior to product leaving the store.
• Perform opening/closing duties and secure money, deposits, and building.

Skills

Bilingual (Spanish)

Sales Specialist Training

Education

Assistant Manager Certification

RSS Certification

Certified Parts Professional Certification

ASE Certification

Job description

O'Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance and operations. This role will lead the team during the manager's absence and on opposing shifts.

Bilingual candidates are encouraged to apply. You will help set team goals, participate in hiring, ensure accurate invoicing and timely store procedures including opening/closing duties.