Bilingual Assistant Store Manager — Lead Service & Sales

O'Reilly Auto Parts; Slinger (WI); On-site; USD 45,000 - 58,000; Full time

Job summary

O'Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, service, store appearance and operations. The role requires leading the team to deliver outstanding customer service and managing daily activities when the manager is absent or on opposing shifts. Bilingual candidates are encouraged to apply.

The position emphasizes teamwork, coaching, and adherence to company policies while driving store performance and customer satisfaction.

Qualifications

• Required: Sales Specialist Training, Assistant Manager Certification and RSS Certification.
• Desired: Certified Parts Professional Certification; ASE Certification.
• Fluency in multiple languages (Spanish is highly desired).

Responsibilities

• Lead store team members in delivering excellent customer service to retail and professional customers.
• Ensure storefront staffing levels during peak hours and assist in setting team goals and coaching.
• Participate in recruiting, interviewing and selecting qualified candidates.
• Answer phones per policy and manage orders, transfers and returns efficiently.
• Ensure merchandise is invoiced before leaving the store and communicate Zipline messages.
• Perform opening/closing duties and secure cash deposits.
• Assist in maintaining store appearance, signage, and equipment and monitor compliance with policies.

Skills

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Certified Parts Professional

ASE Certification

Spanish language

Job description

O'Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, service, store appearance and operations. The role requires leading the team to deliver outstanding customer service and managing daily activities when the manager is absent or on opposing shifts. Bilingual candidates are encouraged to apply.

The position emphasizes teamwork, coaching, and adherence to company policies while driving store performance and customer satisfaction.