Bilingual Assistant Store Manager — Lead Service & Operations

O'Reilly Auto Parts; Oil City (Venango County); Presencial; USD 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Wages

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical Insurance

Dental Insurance

Vision Insurance

FSA (Flexible Spending Account)

Career Growth Opportunities

Tuition Assistance

Descripción de la vacante

O'Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, and store operations. The role includes leading the team during the Store Manager’s absence and coaching team members to meet goals. Bilingual candidates are encouraged to apply.

The position emphasizes staffing, training updates, and involvement in hiring, with accountability for timely order processing and customer communications.

Formación

• Sales Specialist Training required.
• Assistant Manager Certification required.
• RSS Certification required.
• Fluency in multiple languages (Spanish highly desired)

Responsabilidades

• Lead store team in providing excellent customer service to retail and professional customers.
• Supervise customer service levels and execute programs like Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot.
• Help ensure retail sales counter is staffed during peak hours including lunch, late afternoon, evenings and weekends.
• Assist store manager with coaching, goal setting, and staff training updates.
• Involved in hiring tasks: recruiting, interviews, and candidate evaluation.
• Ensure calls are answered per company policy and shipments are communicated to customers.

Conocimientos

Sales training

Assistant Manager Certification

RSS Certification

Descripción del empleo

O'Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, and store operations. The role includes leading the team during the Store Manager’s absence and coaching team members to meet goals. Bilingual candidates are encouraged to apply.

The position emphasizes staffing, training updates, and involvement in hiring, with accountability for timely order processing and customer communications.