Bilingual Administrative Assistant II — Claims Support

Trade Team; California; On-site; USD 25,000 - 39,000; Full time

Job summary

Trade Team is seeking an entry-level administrative support worker to assist the NASSCO Workers Comp Department with customer service and data entry. You will handle main line calls, greet injured workers, process documents, and coordinate appointments.

The role emphasizes confidentiality and adherence to procedures. Ideal candidates have a HS diploma, 2+ years in office functions, and strong MS Office skills; bilingual Spanish is a plus.

Qualifications

• High School graduate with 2+ years in customer service and office functions.
• Proficient in Microsoft Office and other PC software.
• Excellent typing and keyboard skills with strong communication.
• Ability to multi-task and manage time in a fast-paced setting.
• Bilingual in Spanish preferred.

Responsibilities

• Answer main line and assist with mail flow and filing needs.
• Greet and assist injured workers and manage door calls.
• Copy, fax, scan records; forward to Claims Analyst/Manager.
• Provide initial claim forms and arrange transportation/doctor visits.
• Administer travel and timekeeping slips; email documents securely.
• Archive/scan records and maintain confidentiality.
• Support health, safety, and environmental policies.

Skills

Customer service

Interpersonal communication

Typing speed

Time management

Bilingual Spanish

Education

High School diploma

Tools

Microsoft Office

Job description

Trade Team is seeking an entry-level administrative support worker to assist the NASSCO Workers Comp Department with customer service and data entry. You will handle main line calls, greet injured workers, process documents, and coordinate appointments.

The role emphasizes confidentiality and adherence to procedures. Ideal candidates have a HS diploma, 2+ years in office functions, and strong MS Office skills; bilingual Spanish is a plus.