Bilingual Claims Assistant — Fast-Paced Admin & Claims

Ficoh; Bala Cynwyd (PA); On-site; USD 25,000 - 30,000; Full time

Job summary

Philadelphia Insurance Companies, a Tokio Marine Group member, seeks a Claims Assistant to join the claims team. The role provides administrative support, handles routine document tracking, and coordinates internal/external communications with vendors and customers.

A typical day includes reviewing new claims for accuracy and eligibility, preparing and maintaining reports, meeting productivity and customer service targets, and handling routine correspondence.

Qualifications

• High school diploma or equivalent required.
• Bilingual preferred.
• General computer proficiency required.
• Proficiency with MS Office products needed.

Responsibilities

• Reviews and analyzes new claims for accuracy, completeness and eligibility.
• Prepares and maintains reports and records for processing.
• Meets productivity and customer service targets.
• Handles routine communications with internal/external stakeholders.

Skills

Bilingual

Organizational skills

Multi-tasking

Communication skills

Education

High school diploma or equivalent

Tools

MS Office

General computer proficiency

Job description

Philadelphia Insurance Companies, a Tokio Marine Group member, seeks a Claims Assistant to join the claims team. The role provides administrative support, handles routine document tracking, and coordinates internal/external communications with vendors and customers.

A typical day includes reviewing new claims for accuracy and eligibility, preparing and maintaining reports, meeting productivity and customer service targets, and handling routine correspondence.