Bilingual Administrative Assistant - Front Desk & Case Support

The GEO Group; Indianapolis (IN); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Vacation

Sick leave

Paid holidays

Medical/Dental/Vision

Life insurance

AD&D

Disability

FSA

401(k)

Stock purchase

Tuition reimbursement

EAP

Legal program

Direct deposit

Theme park discounts

Job summary

BI Incorporated, supporting DHS/ICE ISAP, seeks an Administrative Assistant to provide essential clerical support in a office environment. You will greet participants, check them in, answer calls, and manage case records with accuracy.

Two weeks vacation and other benefits are provided; candidates must be US citizens and bilingual. The role may require light local travel and teamwork across multiple sites.

Qualifications

• High School Diploma or GED required.
• At least two years in a similar role, with multicultural contact experience preferred.
• US citizenship is required.
• Must have lived in the US for three of the last five years.
• Bilingual in English and Spanish is required.
• Proficient with standard office software and computer skills.
• Strong written and verbal communication abilities.
• Good interpersonal and organizational skills.
• Ability to stay calm in stressful situations and handle sensitive information.
• Comfort with multicultural interactions and teamwork.

Responsibilities

• Provide administrative and clerical support for the ISAP office.
• Greets participants and visitors and manages check-in procedures.
• Answer phones and route calls appropriately.
• Maintain participant records with data entry and filing.
• Support Program Manager and Case Specialists with coordination tasks.
• Coordinate transportation services for participants.
• Perform other duties as assigned.

Skills

High school diploma

2+ years experience

US citizenship

US residency 3 of 5 years

Bilingual English/Spanish

Good computer skills

Communication skills

Interpersonal skills

Judgment under pressure

Cultural sensitivity

Organizational skills

Attention to detail

MS Word/Excel/Outlook

General software aptitude

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

BI Incorporated, supporting DHS/ICE ISAP, seeks an Administrative Assistant to provide essential clerical support in a office environment. You will greet participants, check them in, answer calls, and manage case records with accuracy.

Two weeks vacation and other benefits are provided; candidates must be US citizens and bilingual. The role may require light local travel and teamwork across multiple sites.