Bilingual Administrative Assistant

QPS Employment Group; Rockford (IL); On-site; USD 35,000 - 48,000; Full time

Job summary

QPS Employment Group in Rockford, IL is seeking a Bilingual Administrative Assistant to perform a wide range of administrative and clerical tasks. This full-time, temp-to hire role requires dependability, initiative, and a professional approach to supporting both associates and clients.

The position runs Monday through Friday on the 1st shift, totaling 40 hours weekly, with growth opportunities within a dynamic Midwest company.

Qualifications

• At least 1 year of experience in a customer service setting.
• High School diploma or GED preferred.
• Ability to handle a fast-paced environment and multiple tasks.

Responsibilities

• Answer, screen and direct incoming communications from clients, external and internal staff.
• Document subject and details in appropriate software per policy.
• Welcome visitors and assist applicants with job applications and kiosks.
• Complete employer portions of I-9/W-4 and other E-Documents.
• Update applicant status and maintain employee/applicant profiles.
• Keep reception area clean and functional.
• Assist with inhouse drug screens and distribute pay checks per policy.
• Support recruiting and placement administrative tasks.

Skills

Customer service

Multi-tasking

Organizational

Communication

Bilingual

Education

High School diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Position Title: Bilingual Administrative Assistant

QPS Employment Group is looking for a Bilingual Administrative Assistant for our Rockford, IL. This role will perform a wide variety of administrative and clerical tasks. The role requires the person to be dependable, approachable, self-motivated, sincere, factual, and committed to hard work. The person must possess the genuine desire to positively impact our associate employees and client we work with every day to ensure a great experience with QPS. This is a full-time, temp-to hire opportunity with QPS Employment Group. Working hours will be Monday – Friday 1st shift, 40 hours a week. Join an award-winning organization that offers growth both inside and outside of the company. QPS values your ability to advance and improve, as you develop a lasting career with one of the Midwest's most dynamic companies.

What you’ll be doing:

• - Answers, screens and directs incoming communications from clients, external employees, and internal employees
• - Retains a record of communication and activities by documenting subject and details in appropriate software platform(s) and according to policy
• - Welcomes visitors, guests, employees and applicants; answers and/or directs inquiries
• - Assists applicants by assigning free kiosks or web application workstations and by reviewing job applications
• - Completes employer portion of I-9/W-4 and other E-Documents
• - Updates applicant status and updates changes to employee/applicant profile
• - Keeps reception area clean and functional
• - Assist with inhouse drug screens
• - Distributes hard copy paper pay checks in accordance with company policy
• - Assists staff with recruiting and placement related administrative tasks
• - Other duties as assigned

What we look for:

• - At least 1 year of experience in a customer service setting
• - High School diploma or GED preferred
• - Ability to deal with a fast-paced environment, multiple tasks, and a high volume of employees
• - Knowledge of Microsoft Windows programs (Word, Excel, Outlook)
• - Professional and effective communication skills
• - High level of integrity and commitment
• - Must be highly organized and energetic
• - Bilingual preferred (Spanish Speaking)

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