Administrative Assistant

QPS Employment Group; Rockford (IL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Employee-owned company

Health, dental, vision benefits

PTO and paid holidays

Educational assistance

Incentive bonus

Work-life balance

Family culture

Job summary

QPS Employment Group is seeking an Administrative Assistant for our Rockford, IL location. You will handle a wide range of administrative tasks, greet visitors, review job applications, and support recruiting activities.

The role requires dependability, self-motivation, and strong communication skills. We offer growth within a dynamic, employee-owned company with benefits and opportunities across the Midwest.

Qualifications

• 1 year of customer service experience required.
• High School diploma or GED preferred.
• Able to handle a fast-paced environment with multiple tasks and high employee volume.
• Knowledge of Microsoft Windows programs (Word, Excel, Outlook).
• Bilingual Spanish preferred.

Responsibilities

• Answer and direct incoming communications from clients, employees and management.
• Document subject and details in appropriate software platforms.
• Greet visitors and answer inquiries; direct as needed.
• Assist with reviewing job applications and recruitment tasks.
• Process I-9/W-4 and other employment documents.

Skills

Customer service

Microsoft Office

Spanish language

Education

High School Diploma or GED

Job description

Position Title: Administrative Assistant

QPS Employment Group is hiring a Administrative Assistant for our Rockford, IL location. This role will perform a wide variety of administrative and clerical tasks. The role requires the person to be dependable, approachable, self-motivated, sincere, factual, and committed to hard work. The person must possess the genuine desire to positively impact our associate employees and client we work with every day to ensure a great experience with QPS.

Join an award-winning organization that offers growth both inside and outside of the company. QPS values your ability to advance and improve, as you develop a lasting career with one of the Midwest's most dynamic companies.

What you'll be doing:

• Answers, screens and directs incoming communications from clients, external employees, and internal employees
• Retains a record of communication and activities by documenting subject and details in appropriate software platform(s) and according to policy
• Welcomes visitors, guests, employees and applicants; answers and/or directs inquiries
• Assists applicants by assigning free kiosks or web application workstations and by reviewing job applications
• Completes employer portion of I-9/W-4 and other E-Documents
• Updates applicant status and updates changes to employee/applicant profile
• Keeps reception area clean and functional
• Distributes hard copy paper pay checks in accordance with company policy
• Assists staff with recruiting and placement related administrative tasks
• Other duties as assigned

What we look for:

• At least 1 year of experience in a customer service setting
• High School diploma or GED preferred
• Ability to deal with a fast-paced environment, multiple tasks, and a high volume of employees
• Knowledge of Microsoft Windows programs (Word, Excel, Outlook)
• Professional and effective communication skills
• High level of integrity and commitment
• Must be highly organized and energetic
• Bilingual preferred (Spanish Speaking)

What We offer:

• We are proudly 100% employee-owned
• Health, Dental, Vision, Short & Long Term Disability, Life Insurance, Health Savings Account (HSA), Limited Purpose FSA, Dependent Care Reimbursement, 401k
• PTO, Birthday PTO, Paid Holidays
• Educational Assistance
• Incentive bonus
• Work-life balance & flexibility
• Family culture