Administrative Assistant

QPS Employment Group; Winnebago Court (IL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Employee ownership

Full benefits (Health, Dental, Vision,

PTO & Holidays

Educational assistance

Incentive bonus

Work-life balance

Family culture

Job summary

QPS Employment Group in Rockford, IL is seeking an Administrative Assistant to perform a wide range of administrative and clerical tasks. The role requires dependability, approachability, self-motivation, sincerity, factual communication, and a strong work ethic to positively impact associates and clients.

The position offers growth within a dynamic company, with a focus on organization, recruiting support, and ensuring a great experience for employees and clients alike.

Qualifications

• At least 1 year of experience in a customer service setting.
• High School diploma or GED preferred.
• Ability to handle a fast-paced environment with multiple tasks and a high volume of employees.
• Knowledge of Microsoft Windows programs (Word, Excel, Outlook).
• Professional and effective communication skills.
• High level of integrity and commitment.
• Highly organized and energetic.
• Bilingual preferred (Spanish Speaking).

Responsibilities

• Answers, screens and directs incoming communications from clients, external employees, and internal employees.
• Maintains records by documenting subject and details in appropriate software.
• Welcomes visitors, guests, employees and applicants; answers inquiries or directs them.
• Assists applicants by assigning kiosks or web application workstations and reviewing applications.
• Completes employer portion of I-9/W-4 and other E-Documents.
• Updates applicant status and changes to employee/applicant profile.
• Keeps reception area clean and functional.
• Distributes hard copy pay checks per policy.
• Assists staff with recruiting and placement administrative tasks.
• Other duties as assigned.

Skills

Customer service

Communication skills

Organization

Bilingual Spanish

Education

High School diploma / GED

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Position Title: Administrative Assistant QPS Employment Group is hiring a Administrative Assistant for our Rockford, IL location. This role will perform a wide variety of administrative and clerical tasks. The role requires the person to be dependable, approachable, self-motivated, sincere, factual, and committed to hard work. The person must possess the genuine desire to positively impact our associate employees and client we work with every day to ensure a great experience with QPS. Join an award-winning organization that offers growth both inside and outside of the company. QPS values your ability to advance and improve, as you develop a lasting career with one of the Midwest's most dynamic companies.

What you’ll be doing:

• Answers, screens and directs incoming communications from clients, external employees, and internal employees
• Retains a record of communication and activities by documenting subject and details in appropriate software platform(s) and according to policy
• Welcomes visitors, guests, employees and applicants; answers and/or directs inquiries
• Assists applicants by assigning free kiosks or web application workstations and by reviewing job applications
• Completes employer portion of I-9/W-4 and other E-Documents
• Updates applicant status and updates changes to employee/applicant profile
• Keeps reception area clean and functional
• Distributes hard copy paper pay checks in accordance with company policy
• Assists staff with recruiting and placement related administrative tasks
• Other duties as assigned

What we look for:

• At least 1 year of experience in a customer service setting
• High School diploma or GED preferred
• Ability to deal with a fast-paced environment, multiple tasks, and a high volume of employees
• Knowledge of Microsoft Windows programs (Word, Excel, Outlook)
• Professional and effective communication skills
• High level of integrity and commitment
• Must be highly organized and energetic
• Bilingual preferred (Spanish Speaking)

What We offer:

• We are proudly 100% employee-owned (click HERE to learn more)
• Health, Dental, Vision, Short & Long Term Disability, Life Insurance, Health Savings Account (HSA), Limited Purpose FSA, Dependent Care Reimbursement, 401k
• PTO, Birthday PTO, Paid Holidays
• Educational Assistance
• Incentive bonus
• Work-life balance & flexibility
• Family culture