Bike Technician & Customer Experience Specialist

DICK'S Sporting Goods, Inc.; Layton (UT); On-site; USD 17,000 - 25,000; Full time

Job summary

DICK’S Sporting Goods, Inc. is seeking a Bike Technician to provide a differentiated customer experience for cyclists. The role focuses on building and repairing bicycles, offering product recommendations, and upholding Bike Department presentation.

You will engage customers, promote warranties and loyalty programs, meet sales goals, and assist with exercise equipment assembly, while following safety policies and store procedures.

Qualifications

• Prior experience building, repairing, and selling bicycles.
• Ability to stand, bend, reach, push, pull and lift up to 35 lbs.
• Ability to work extended periods of time standing or walking.

Responsibilities

• Build and repair bicycles following established procedures.
• Provide passionate customer service and recommend products to meet cyclists' needs.
• Promote warranty sales and loyalty programs.

Skills

Customer service

Teamwork

Sales

Job description

DICK’S Sporting Goods, Inc. is seeking a Bike Technician to provide a differentiated customer experience for cyclists. The role focuses on building and repairing bicycles, offering product recommendations, and upholding Bike Department presentation.

You will engage customers, promote warranties and loyalty programs, meet sales goals, and assist with exercise equipment assembly, while following safety policies and store procedures.