Bike Technician & Customer Experience Pro

DICK'S Sporting Goods, Inc.; Paramus (NJ); On-site; USD 22,000 - 33,000; Full time

Job summary

DICK'S Sporting Goods is seeking a Bike Technician to deliver a differentiated customer experience for cyclists. The role builds and repairs bicycles to established procedures and applies product knowledge to recommend bikes and accessories that meet each customer’s needs.

You will assemble exercise equipment as needed and maintain Bike Department presentation to company standards. You will actively engage customers, promote warranties, ScoreCard loyalty, and seasonal promotions while aiming to

Qualifications

• Prior experience of building, repairing, and selling bicycles preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift 15 to 35 lbs. items occasionally (up to 5 times per hour).
• Ability to work extended periods of time standing or walking.

Responsibilities

• Build and repair bikes following established procedures.
• Assist with the assembly of exercise equipment as needed.
• Maintain Bike Department display standards and signage.

Skills

Bike repair

Customer service

Sales

Job description

DICK'S Sporting Goods is seeking a Bike Technician to deliver a differentiated customer experience for cyclists. The role builds and repairs bicycles to established procedures and applies product knowledge to recommend bikes and accessories that meet each customer’s needs.

You will assemble exercise equipment as needed and maintain Bike Department presentation to company standards. You will actively engage customers, promote warranties, ScoreCard loyalty, and seasonal promotions while aiming to