Bike Technician & Customer Experience Expert

Dick's Sporting Goods; Washington (District of Columbia); On-site; USD 23,419 - 33,062; Part time

Job summary

DICK'S sporting Goods is seeking a Bike Technician to deliver a differentiated customer experience for cyclists. This role centers on building and repairing bicycles and recommending products that meet customer needs.

The position emphasizes merchandise presentation in the Bike Department and engaging customers with knowledge and passion for sport while promoting warranties and loyalty programs to drive sales and satisfaction.

Qualifications

• Prior experience building, repairing, and selling bicycles preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift 15 to 35 lbs. items occasionally.
• Ability to work extended periods of time standing or walking.

Responsibilities

• Provide passionate customer service in the Bike Department.
• Build and repair bikes according to established procedures.
• Help customers with product recommendations and sales goals.
• Maintain Bike Department merchandise presentation to Company standards.
• Support store operations and policies as needed.

Skills

Bicycle repair

Customer service

Retail sales

Tools

Bike repair tools

Job description

DICK'S sporting Goods is seeking a Bike Technician to deliver a differentiated customer experience for cyclists. This role centers on building and repairing bicycles and recommending products that meet customer needs.

The position emphasizes merchandise presentation in the Bike Department and engaging customers with knowledge and passion for sport while promoting warranties and loyalty programs to drive sales and satisfaction.