Bike Service Technician & Customer Care Expert

Trek; Pittsburgh (Allegheny County); Vor Ort; USD 42.000 - 66.000; Vollzeit

Benefits dieser Stelle

Flexible and fun culture

Health care PPO & HDHP options

FSA

401(k) with match and ESOP

Tuition Reimbursement up to $15,000

Employee discounts

Deep partner retail discount

Zusammenfassung

Trek Store Robinson in Pittsburgh is seeking a Service Technician/Advisor dedicated to keeping bikes in top condition and delivering outstanding hospitality to customers.

You will troubleshoot repairs, service a variety of bikes on-site, and help customers by recommending fixes and accessories. You’ll also interact with brand-new models and build strong relationships with customers to ensure repeat visits.

Qualifikationen

• Strong customer service chops and hospitality mindset.
• Elevated skills in communication, leadership and problem solving.
• Willingness to learn bike service methods and new technologies.

Aufgaben

• Care for bikes so owners love riding them; troubleshoot repairs and service on-site.
• Install accessories customers select for their bike; work with brand-new models before sales floor.

Kenntnisse

Customer service

Hospitality

Communication

Attention to detail

Willingness to learn

Leadership

Jobbeschreibung

Trek Store Robinson in Pittsburgh is seeking a Service Technician/Advisor dedicated to keeping bikes in top condition and delivering outstanding hospitality to customers.

You will troubleshoot repairs, service a variety of bikes on-site, and help customers by recommending fixes and accessories. You’ll also interact with brand-new models and build strong relationships with customers to ensure repeat visits.