Bike Service Tech & Advisor — Help Riders, Learn & Grow

Trek Retail Corporation; Canonsburg (Washington County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Flexible culture

Healthcare options

Flexible Spending Accounts (FSA)

401(k) with match and ESOP

Tuition reimbursement up to $15,000

Employee discounts on products

Deep partner retail discounts

Job summary

Trek Retail Corporation in Peters Township, PA is seeking a Service Technician/Advisor to care for bikes on the spot, troubleshoot repairs, and install accessories. You’ll also get hands-on with brand-new models before they hit the floor and build lasting relationships with customers who rely on you to keep their gear running smoothly.

We value hospitality, strong communication and problem-solving, with opportunities to learn and grow.

Qualifications

• Excellent hospitality and customer service skills.
• Strong communication and problem-solving abilities.
• Willingness to learn and adapt in a retail/service environment.

Responsibilities

• Troubleshoot repairs and service bikes on the spot.
• Install accessories on customers' bikes.
• Build relationships with customers who trust you to keep their gear running smoothly.
• Assist the Service Manager and represent the department when needed.

Skills

Customer service

Communication

Problem solving

Leadership

Job description

Trek Retail Corporation in Peters Township, PA is seeking a Service Technician/Advisor to care for bikes on the spot, troubleshoot repairs, and install accessories. You’ll also get hands-on with brand-new models before they hit the floor and build lasting relationships with customers who rely on you to keep their gear running smoothly.

We value hospitality, strong communication and problem-solving, with opportunities to learn and grow.