Bike Service Technician & Advisor

Trek Retail Corporation; San Marcos (CA); On-site; USD 30,307 - 38,572; Full time

Benefits offered by this job

Flexible culture

Medical plan (PPO/HDHP)

FSA

401(k) with match

ESOP

Tuition reimbursement

Employee discounts

Deep partner retail discount

Job summary

Trek Retail Corporation is hiring a Service Technician/Advisor in California. You will troubleshoot repairs, service various bikes on the spot, and install accessories customers select for their new bike. Build relationships with customers who trust you to keep their gear running smoothly.

The role emphasizes hospitality, communication, and teamwork, with opportunities to learn new technologies and advance with the Service Manager. Join a team that values customer care and craftsmanship.

Qualifications

• Excellent hospitality and communication skills.
• Willingness to learn and grow in bicycle servicing.
• Strong problem solving and detail orientation.

Responsibilities

• Troubleshoot repairs and service all kinds of bikes on the spot.
• Install accessories customers choose for their new bike.
• Be the face of the department when the Service Manager is away.

Skills

Customer service

Communication

Leadership

Problem solving

Attention to detail

Willingness to learn

Job description

Trek Retail Corporation is hiring a Service Technician/Advisor in California. You will troubleshoot repairs, service various bikes on the spot, and install accessories customers select for their new bike. Build relationships with customers who trust you to keep their gear running smoothly.

The role emphasizes hospitality, communication, and teamwork, with opportunities to learn new technologies and advance with the Service Manager. Join a team that values customer care and craftsmanship.