Bike Service Technician & Advisor — Learn, Lead & Delight Riders

Trek Bicycle; Westlake Village (CA); Vor Ort; USD 28.000 - 32.000; Vollzeit

Benefits dieser Stelle

Flexible culture

Health care

PPO/HDHP plans

Dental insurance

Vision insurance

FSA

Life insurance

Maternity leave

Paid holidays

Tuition reimbursement

Employee discounts

Partner discounts

Zusammenfassung

Trek Store Westlake is seeking a Service Technician/Advisor to care for bikes, troubleshoot repairs, and install accessories on the spot. You’ll engage with customers, build relationships, and represent the service team when the manager isn’t available.

We value hospitality, strong communication, and problem-solving ability. The role offers opportunities to work with new bike models and collaborate with a friendly team in a dynamic store environment.

Qualifikationen

• Stellar customer service chops and a willingness to learn.
• Elevated skills in communication, leadership and problem solving.

Aufgaben

• Care for bikes on the spot, troubleshoot repairs and service all kinds of bikes.
• Build relationships with customers who trust you to keep their gear running smoothly.
• Be the face of the department to customers when the Service Manager is not available.

Kenntnisse

Customer service

Communication

Team player

Hospitality

Problem solving

Jobbeschreibung

Trek Store Westlake is seeking a Service Technician/Advisor to care for bikes, troubleshoot repairs, and install accessories on the spot. You’ll engage with customers, build relationships, and represent the service team when the manager isn’t available.

We value hospitality, strong communication, and problem-solving ability. The role offers opportunities to work with new bike models and collaborate with a friendly team in a dynamic store environment.