Bike Service Tech & Advisor (Part-Time)

Trek Bikes; San Marcos (CA); On-site; USD 27,552 - 38,572; Part time

Benefits offered by this job

Flexible and fun company culture

Health care PPO & HDHP medical plan

Flexible Spending Accounts (FSA)

401(k) with match and ESOP

Tuition Reimbursement up to $15,000

Employee discounts on all product

Deep partner retail discount

Job summary

Trek Store North County in San Marcos, CA is seeking a Part-Time Service Technician/Advisor. You’ll troubleshoot bike repairs, service a range of bikes on site, and install accessories customers choose for their new bike.

You’ll also be first to work with brand new models and build relationships with customers, earning their trust to keep gear running smoothly. The role emphasizes hospitality and top-notch communication, with opportunities to learn and grow under the Service Manager.

Qualifications

• Previous customer-focused service experience is a plus.
• Strong communication and listening skills are essential.
• Willingness to learn and adapt in a fast-paced bike shop environment.

Responsibilities

• Troubleshoot and repair bikes on-site across various models.
• Service bikes and install accessories chosen by customers.
• Engage with customers to evaluate issues and recommend repairs.
• Be the face of the Service Department when the Manager is unavailable.
• Develop relationships with customers to keep their gear running smoothly.

Skills

Customer service

Communication

Hospitality

Attention to detail

Willingness to learn

Teamwork

Problem solving

Job description

Trek Store North County in San Marcos, CA is seeking a Part-Time Service Technician/Advisor. You’ll troubleshoot bike repairs, service a range of bikes on site, and install accessories customers choose for their new bike.

You’ll also be first to work with brand new models and build relationships with customers, earning their trust to keep gear running smoothly. The role emphasizes hospitality and top-notch communication, with opportunities to learn and grow under the Service Manager.