Bike Service Technician & Advisor

Trek Bikes; Easton, Northern (Northampton County, KY); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Flexible culture

Health plan

FSA

401(k) + ESOP

Tuition aid

Employee discounts

Job summary

Trek Store Easton seeks a Service Technician/Advisor who will care for bikes, troubleshoot repairs, and install accessories on the spot.

You’ll be the face of the department when the Service Manager isn’t available, focusing on customer hospitality, clear communication, and ongoing learning about servicing bicycles.

This role rewards hands-on problem solving, teamwork, and building relationships with customers who trust Trek to keep their gear running smoothly.

Qualifications

• Excellent customer service and communication skills.
• Willingness to learn new bike technology and service methods.
• Ability to troubleshoot repairs and diagnose issues with bicycles.

Responsibilities

• Care for bikes and repair on spot, install accessories for customers.
• Troubleshoot repairs and service a variety of bikes.
• Build relationships with customers and provide hospitality.
• Be the face of the department when the Service Manager is away.

Skills

Self-motivation

Hospitality

Communication

Attention to detail

Willingness to learn

Bike servicing

Job description

Trek Store Easton seeks a Service Technician/Advisor who will care for bikes, troubleshoot repairs, and install accessories on the spot.

You’ll be the face of the department when the Service Manager isn’t available, focusing on customer hospitality, clear communication, and ongoing learning about servicing bicycles.

This role rewards hands-on problem solving, teamwork, and building relationships with customers who trust Trek to keep their gear running smoothly.