Behavioral Health Records Specialist - HIPAA & Compliance

Gateway Community Services, Inc.; Jacksonville (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

Gateway Community Services, Inc. in Jacksonville, FL, is seeking a Behavioral Health Medical Records Specialist to manage and organize patient records in accordance with HIPAA and agency policies.

This full-time, on-site role involves reviewing documentation, updating electronic and paper records, handling releases of information, and supporting confidentiality and accuracy. You will collaborate with clinical and administrative staff, assist with audits, improve data quality, monitor security,

Qualifications

• Background in behavioral health disciplines with understanding of substance use and mental health treatment settings.
• Experience or knowledge in Case Management and Mental Health concepts for accurate documentation.
• Strong communication skills to interact with clients, staff, and partners while keeping confidentiality.
• Proficiency with EHR systems, data entry, and MS Office for managing medical records.
• High attention to detail and organization in a fast-paced clinical environment.
• Familiarity with HIPAA and state/federal regulations related to medical records.
• Ability to work in a multidisciplinary team with professionalism and integrity.
• High school diploma or equivalent; additional health information management coursework preferred.

Responsibilities

• Review documentation for completeness and accuracy and update client information in systems.
• Process releases of information and respond to requests for records from internal/external parties.
• Collaborate with clinical and administrative staff to ensure timely filing and retrieval of records.
• Support audits and quality assurance activities and track data for reporting.
• Monitor record security and identify documentation issues, resolving discrepancies with the team.

Skills

Behavioral health knowledge

Case management understanding

Strong communication skills

Confidentiality and HIPAA compliance

Attention to detail

Team collaboration

Documentation and data entry

Education

High school diploma or equivalent

Health information management certification preferred

Tools

MS Office

Electronic Health Record (EHR) systems

Job description

Gateway Community Services, Inc. in Jacksonville, FL, is seeking a Behavioral Health Medical Records Specialist to manage and organize patient records in accordance with HIPAA and agency policies.

This full-time, on-site role involves reviewing documentation, updating electronic and paper records, handling releases of information, and supporting confidentiality and accuracy. You will collaborate with clinical and administrative staff, assist with audits, improve data quality, monitor security,