Behavioral Health Operations Leader

Essentia Health; Fargo (ND); Presencial; USD 100.000 - 140.000; Jornada completa

Descripción de la vacante

Essentia Health in Fargo, ND is seeking an Operations Manager to lead Behavioral Health teams, ensuring optimal patient access, clinical quality, and financial outcomes. You will provide leadership to staff, monitor engagement, and drive recruitment and retention initiatives with direction from senior leadership.

The role focuses on staffing according to volumes, implementing strategic priorities, coaching teams, and supporting improvement activities.

Formación

• 3 years of healthcare experience, preferably in a clinical setting or completion of administrative fellowship through Essentia Health fellowship program.
• Bachelor’s degree in business administration, healthcare leadership or clinical healthcare field.
• Associate’s degree in nursing with ability to obtain bachelor’s degree within 3 years from date of hire.

Responsabilidades

• Manages fill rates, physician and advanced practice provider schedules and templates daily.
• Manages in reach or out reach as relevant to assigned practices.
• Implements actions to improve employee engagement.
• Ensures standard work is implemented to achieve quality metrics.
• Provides coaching, feedback and ensures development conversations for all team members.
• Serves as escalation point for patient access to care.
• Participates in PDSA's and other improvement activities.
• Provides input into long-range financial planning, program development and capital planning process.

Conocimientos

People leadership

Staff scheduling

Patient access

Financial planning

Quality metrics

Coaching

Educación

Bachelor’s degree in business administration

Associate’s degree in nursing

Descripción del empleo

Essentia Health in Fargo, ND is seeking an Operations Manager to lead Behavioral Health teams, ensuring optimal patient access, clinical quality, and financial outcomes. You will provide leadership to staff, monitor engagement, and drive recruitment and retention initiatives with direction from senior leadership.

The role focuses on staffing according to volumes, implementing strategic priorities, coaching teams, and supporting improvement activities.