Behavioral Health Intake & Admin Coordinator

SEARHC; Juneau (AK); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision benefits

Retirement plan

Paid time off

Paid parental leave

Life insurance

Short/Long-term disability

Job summary

SEARHC in Juneau, AK seeks an Office Coordinator to provide administrative support, greet patients, and manage registrations. You will verify demographics, insurance info, and coordinate telehealth and in-person appointments while maintaining HIPAA compliance.

Essential duties include scheduling, data entry, and processing referrals, with attention to accuracy, confidentiality, and patient-centered service in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Must hold or pursue Behavioral Health Aide or Chemical Dependency Counselor certification.
• Minimum two years of office experience, preferably in medical settings.
• HIPAA privacy rules knowledge.
• Proficient in Microsoft Office and EHR systems.

Responsibilities

• Greet and assist patients at the designated facility and check in/out.
• Verify demographic, financial, and insurance information.
• Schedule telehealth and in-person appointments.
• Process referrals and manage intake documentation.
• Maintain confidentiality and secure handling of records.
• Provide front desk coverage as needed.
• Collaborate with clinic staff to support patient care.

Skills

Verbal and written communication

Time management

Organization

Customer service

Data entry

Problem solving

Multitasking

Read and comprehend instructions

Education

High school diploma or equivalent

Behavioral Health Aide certification

Chemical Dependency Counselor certification

Tools

Microsoft Office

Electronic Health Records

Job description

SEARHC in Juneau, AK seeks an Office Coordinator to provide administrative support, greet patients, and manage registrations. You will verify demographics, insurance info, and coordinate telehealth and in-person appointments while maintaining HIPAA compliance.

Essential duties include scheduling, data entry, and processing referrals, with attention to accuracy, confidentiality, and patient-centered service in a fast-paced environment.