Patient Care Navigator & Scheduling

SEARHC; Juneau, Northern (AK, KY); Hybrid; USD 34,000 - 44,000; Full time

Benefits offered by this job

retirement

paid time off

paid parental leave

health insurance

dental

vision benefits

life insurance

long and short-term disability

Job summary

SEARHC is seeking a Patient Care Coordinator in Juneau, AK to manage patient care coordination and front-desk functions. You will act as the primary contact for patients, providers, and staff, registering patients in the EHR, handling check-ins, collecting co-pays, and ensuring forms are complete.

The role supports scheduling across service lines and requires patient confidentiality and professionalism. Preferred candidates have a year of healthcare or administrative experience, strong

Qualifications

• One year of healthcare, customer service, or administrative experience preferred.
• Strong data entry accuracy with attention to detail.
• Excellent oral and written communication skills.

Responsibilities

• Serves as the primary point of contact for patients, providers, and staff via phone, electronic communication, or in person.
• Registers and pre-registers patients with accurate demographic, insurance, and eligibility data in the EHR.
• Performs patient check-in, verifies information, collects co-pays, and supports forms completion.
• Monitors appointment confirmations and follows up on unconfirmed appointments.
• Schedules, reschedules, and cancels appointments across multiple service lines.

Skills

Customer service

Data entry

Communication

Attention to detail

Time management

Organizational skills

Multitasking

Professionalism

Adaptability

Education

High school diploma or GED

BLS certification

Tools

EHR systems

Medical databases

Job description

SEARHC is seeking a Patient Care Coordinator in Juneau, AK to manage patient care coordination and front-desk functions. You will act as the primary contact for patients, providers, and staff, registering patients in the EHR, handling check-ins, collecting co-pays, and ensuring forms are complete.

The role supports scheduling across service lines and requires patient confidentiality and professionalism. Preferred candidates have a year of healthcare or administrative experience, strong