Behavioral Health Access Navigator

Holland America-Princess (Holland America Dawson City Inn); Petersburg (AK); On-site; USD 52,000 - 62,000; Full time

Job summary

SEARHC in Southeast Alaska is seeking an Administrative Assistant to support program staff and management at the front desk. You will greet patients, verify information during registration, and assist with crisis response while handling multiple tasks.

This non-profit health consortium offers benefits including retirement, PTO, parental leave, health, dental and vision, life and disability coverage. You will work in a fast-paced environment, ensuring confidentiality and accurate data entry into

Qualifications

• High school diploma or equivalent.
• BLS/First Aid certifications may be required within stated timelines.
• Experience with medical office environments is preferred.

Responsibilities

• Greet and assist patients and family at the designated facility.
• Check patients in/out for appointments and schedule follow-ups.
• Collect and enter demographic, financial and insurance information into the EHR for accurate billing.
• Schedule telehealth connections as needed.
• Process referrals/consults and manage intake appointments.
• Maintain confidentiality and ensure secure handling of documents.

Skills

Verbal/written communication

Time management

Multi-tasking

Data entry

Customer service

Attention to detail

Education

High school diploma or equivalent

Tools

Office software

Electronic health records

Office machines

Job description

SEARHC in Southeast Alaska is seeking an Administrative Assistant to support program staff and management at the front desk. You will greet patients, verify information during registration, and assist with crisis response while handling multiple tasks.

This non-profit health consortium offers benefits including retirement, PTO, parental leave, health, dental and vision, life and disability coverage. You will work in a fast-paced environment, ensuring confidentiality and accurate data entry into