Behavioral Health Access Specialist

SouthEast Alaska Regional Health Consortium (SEARHC); Sitka (AK); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision benefits

Paid time off

Job summary

SouthEast Alaska Regional Health Consortium (SEARHC) is seeking a patient-facing administrative support specialist in Sitka, AK. You will greet patients, collect information, and manage referrals while ensuring accuracy and confidentiality in a fast-paced clinic setting.

You will be first contact for calls and crises, handling multi-tasking with prioritization. Competitive benefits include health, dental, vision, life insurance, and paid time off.

Qualifications

• High school diploma or equivalent required.
• BLS certification within 45 days at residential sites; First Aid certification required for residential sites.

Responsibilities

• Greet and assist patients and family members at the designated facility.
• Process, accept, and track referrals/consults for clinic.
• Call clients for appointments.
• Review collected documentation for accuracy.
• Open and Close duties.
• Maintain confidentiality of all verbal, written, and electronic information.
• Scan documents and ensure proper upload to location.
• Data collection and entry for internal, State, and Federal data.
• Follow SEARHC mission, vision, and values.
• Collaborate with peers to meet patient and organizational goals.

Skills

Verbal and written communication

Problem solving

Time management

Organization

Customer service

Data entry accuracy

Education

High school diploma or equivalent

BLS within 45 days

First Aid

Tools

Office software

Computer applications

Office equipment

Job description

SouthEast Alaska Regional Health Consortium (SEARHC) is seeking a patient-facing administrative support specialist in Sitka, AK. You will greet patients, collect information, and manage referrals while ensuring accuracy and confidentiality in a fast-paced clinic setting.

You will be first contact for calls and crises, handling multi-tasking with prioritization. Competitive benefits include health, dental, vision, life insurance, and paid time off.