Patient Access & Care Coordinator I

Alaskajobs; Sitka (AK); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Life insurance

Long‑term disability

Job summary

SEARHC in Sitka, Alaska is seeking an entry-level Patient Care Coordination Specialist I to serve as the primary contact for patients and support access to care through registration, scheduling, demographic and insurance verification in the EHR.

This role emphasizes accuracy, attention to detail, adherence to established workflows, and high-quality customer service. SEARHC offers generous benefits including health, dental, vision, retirement, PTO, parental leave, and more.

Qualifications

• One year of healthcare, customer service, or administrative experience.
• Knowledge of customer service principles.
• Basic understanding of front-end revenue cycle and registration requirements.

Responsibilities

• Registers and pre-registers patients with accurate demographic, insurance, and eligibility information in the EHR.
• Performs patient check-in and supports self-check-in processes.
• Schedules, reschedules, and cancels appointments across multiple service lines.
• Manages assigned worklists related to scheduling and patient communication; conducts outreach to support care team and clinic priorities.
• Maintains patient confidentiality and upholds SEARHC Standards of Service Excellence.

Skills

Data entry

Attention to detail

Oral communication

Written communication

Interpersonal skills

Medical terminology

Education

High school diploma or GED

Current BLS certification

Tools

EHR system

Job description

SEARHC in Sitka, Alaska is seeking an entry-level Patient Care Coordination Specialist I to serve as the primary contact for patients and support access to care through registration, scheduling, demographic and insurance verification in the EHR.

This role emphasizes accuracy, attention to detail, adherence to established workflows, and high-quality customer service. SEARHC offers generous benefits including health, dental, vision, retirement, PTO, parental leave, and more.