Behavioral Health Access Navigator

SouthEast Alaska Regional Health Consortium; Petersburg (AK); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental and vision benefits

Life insurance

Long and short-term disability

Retirement plan

Paid time off

Parental leave

Job summary

SouthEast Alaska Regional Health Consortium seeks an administrative support professional to assist program staff and management. You will greet patients, check in/out, verify demographic/insurance data in the EHR, and schedule telehealth.

The role requires calm under pressure, prioritization across multiple tasks, and a commitment to patient care. Responsibilities include processing referrals, handling intake documentation, and supporting administrative workflows.

Qualifications

• High school diploma or equivalent.
• Basic Life Support (BLS) required within 45 days for residential sites.
• First Aid required.
• 2 years of office experience preferred; medical office experience preferred.

Responsibilities

• Greet and assist patients and family members at the designated facility.
• Check patients in and out for appointments; schedule follow-ups.
• Collect, verify, and enter demographic, financial and/or insurance information into the EHR.
• Schedule telehealth connections and manage referrals/consults.
• Open and close duties; ensure confidentiality and tidy common areas.
• Maintain data entry accuracy and HIPAA compliance.

Skills

Verbal communication

Written communication

Problem solving

Time management

Customer service

Multi-tasking

Education

High school diploma or equivalent

Tools

Office software

Office machines

HIPAA privacy rules

Job description

SouthEast Alaska Regional Health Consortium seeks an administrative support professional to assist program staff and management. You will greet patients, check in/out, verify demographic/insurance data in the EHR, and schedule telehealth.

The role requires calm under pressure, prioritization across multiple tasks, and a commitment to patient care. Responsibilities include processing referrals, handling intake documentation, and supporting administrative workflows.