Behavioral Health Clinical Support Specialist (TMS)

Relief Mental Health; Rockford (IL); On-site; USD 42,000 - 52,000; Full time

Job summary

Relief Mental Health is seeking a Clinical Assistant to provide both clinical and administrative support in a fast-paced behavioral health environment. You will assist with TMS treatments, Spravato services, and maintain accurate patient records in the EHR.

Strong interpersonal skills and attention to detail are essential for delivering high-quality patient care. Responsibilities include greeting patients, coordinating appointments, collecting vitals, and supporting billing and compliance tasks

Qualifications

• High School Diploma or equivalent required.
• Bachelor's degree or equivalent work experience preferred.
• Healthcare experience, behavioral health preferred.

Responsibilities

• Greet patients, respond to inquiries, and coordinate appointments.
• Assist with vital signs, tests, and patient assessments.
• Maintain patient records in the EHR and manage documentation.
• Support inventory, billing tasks, and HIPAA-compliant workflows.

Skills

Google Workspace

Interpersonal skills

Organizational skills

Customer service

Communication skills

HIPAA knowledge

Attention to detail

Teamwork

Flexibility

Independence

Education

Bachelor’s degree or equivalent

High School Diploma

Tools

Electronic Health Record (EHR)

BrainsWay TMS system

Job description

Relief Mental Health is seeking a Clinical Assistant to provide both clinical and administrative support in a fast-paced behavioral health environment. You will assist with TMS treatments, Spravato services, and maintain accurate patient records in the EHR.

Strong interpersonal skills and attention to detail are essential for delivering high-quality patient care. Responsibilities include greeting patients, coordinating appointments, collecting vitals, and supporting billing and compliance tasks