Behavioral Health Clinic Care Specialist

Relief Mental Health; Orland Park (IL); On-site; USD 25,000 - 36,000; Full time

Job summary

Relief Mental Health is seeking a Clinical Assistant to provide clinical and administrative support across our fast-paced behavioral health clinics. You will assist providers with patient care, administer TMS treatments, support Spravato services, and maintain accurate patient records in the EHR.

You will greet patients, manage front-desk tasks, coordinate appointments, handle billing-related items, and ensure rooms and supplies are ready for visits while upholding HIPAA standards and

Qualifications

• High School Diploma or equivalent required.
• Bachelor’s Degree or equivalent work experience required.
• Experience in healthcare environment preferred (behavioral health preferred).
• Ability to learn and operate Electronic Health Record (EHR) systems.
• CPR/AED certification or ability to obtain during training.

Responsibilities

• Deliver professionalism, empathy, and compassionate support to patients, families, and colleagues.
• Greet and assist patients and visitors upon arrival to the clinic.
• Respond to phone calls, voicemails, emails, and in-person inquiries.
• Review patient paperwork for completion and assist with required forms.
• Schedule patient appointments and coordinate follow-up care.
• Maintain cleanliness and organization of the office, treatment areas, and equipment.
• Prepare and maintain examination and treatment rooms for patient visits.
• Assist with inventory management and ordering of supplies.

Skills

Flexibility across shifts

Google Workspace

Interpersonal skills

Written and verbal communication

Attention to detail

HIPAA knowledge

Professionalism and confidentiality

Independent and collaborative work

Education

High School diploma or equivalent

Bachelor's degree or equivalent experience

Job description

Relief Mental Health is seeking a Clinical Assistant to provide clinical and administrative support across our fast-paced behavioral health clinics. You will assist providers with patient care, administer TMS treatments, support Spravato services, and maintain accurate patient records in the EHR.

You will greet patients, manage front-desk tasks, coordinate appointments, handle billing-related items, and ensure rooms and supplies are ready for visits while upholding HIPAA standards and