Clinical & TMS Clinic Support Specialist

Relief Mental Health; Town of Middleton (WI); Vor Ort; USD 22.000 - 30.000; Vollzeit

Zusammenfassung

Relief Mental Health in Wisconsin is seeking a Clinical Assistant to provide clinical and administrative support, assist providers with patient care, administer TMS treatments, support Spravato services, and maintain accurate patient records within a fast-paced behavioral health setting.

You will work across patient experience, clinical support, and administrative tasks, ensuring treatment rooms are prepared, documentation is accurate, and communications with patients and staff are professional

Qualifikationen

• High School Diploma or equivalent required.
• Bachelor’s Degree, or equivalent work experience required.
• Previous healthcare experience required (behavioral health experience strongly preferred).
• Ability to learn and maintain Electronic Health Record (EHR) systems.
• Valid CPR/AED certification or ability to obtain during the training period.
• Ability to obtain TMS administration certification through the BrainsWay TMS system within one month of employment (training provided).

Aufgaben

• Greet and assist patients and visitors upon arrival to the clinic.
• Respond to phone calls, voicemails, emails, and in-person inquiries.
• Review patient paperwork for completion and accuracy and assist patients with required forms when needed.
• Schedule patient appointments and coordinate follow-up care.
• Maintain cleanliness and organization of the office, treatment areas, and equipment.
• Prepare and maintain examination and treatment rooms for patient visits.
• Assist with inventory management, including ordering and documenting medical and office supplies.
• Obtain and document patient medical histories, vital signs, and relevant clinical information.
• Assist providers with patient care tasks including, but not limited to: collecting vital signs, performing point-of-care testing, and administering and scoring patient assessments.
• Administering behavioral health assessments, such as C-SSRS, PHQ9, etc.
• Support Spravato and TMS treatments, ensuring safety and protocol adherence.
• Document treatment protocols and patient responses in the EHR.
• Maintain confidentiality and coordinate care between TMS Manager, staff, and leadership.

Kenntnisse

Flexible shifts

Google Workspace

Interpersonal skills

Communication

Attention to detail

HIPAA compliance

Teamwork

Ausbildung

Bachelor’s Degree or equivalent

High School Diploma or equivalent

Tools

Electronic Health Record (EHR) systems

Jobbeschreibung

Relief Mental Health in Wisconsin is seeking a Clinical Assistant to provide clinical and administrative support, assist providers with patient care, administer TMS treatments, support Spravato services, and maintain accurate patient records within a fast-paced behavioral health setting.

You will work across patient experience, clinical support, and administrative tasks, ensuring treatment rooms are prepared, documentation is accurate, and communications with patients and staff are professional