Behavioral Health Access & Scheduling Pro

Truman Medical Center; United States; On-site; USD 36,000 - 52,000; Full time

Job summary

Truman Medical Center is seeking a Behavioral Health Patient Access & Scheduling Specialist to join the Lakewood Counseling Service within UH Behavioral Health. You will interview patients, collect demographic and financial data, and initiate scheduling and registrations for services.

Responsibilities include coordinating with insurance and financial resources, obtaining pre-certifications, collecting co-pays, and ensuring accurate admission paperwork within the hospital's systems.

Qualifications

• High school diploma or equivalent required.
• Experience in clerical, patient contact, hospital business office or insurance.
• Communication skills to interview patients and families, to gather and exchange information with other hospital staff members, physicians, third party payors and resource persons.
• A minimum of one year's experience as a Patient Access & Scheduling Representative.
• Concise written communication skills and keyboarding skills required.

Responsibilities

• Interviews patients to obtain demographic and financial data accessing patients to clinical and financial systems of the hospital.
• Communicates health benefit regulations and patient financial obligation to responsible parties.
• Receives requests both written and telephonic to schedule patient appointments via the electronic scheduling system.
• Gathers and records financial and insurance information, coordinates and makes referrals to appropriate financial resources.
• Validates financial and insurance information, obtains appropriate pre-certification and authorization for services, collects co-pays; completes all admission/registration paperwork.

Skills

Communication skills

Clerical experience

Patient interaction

Keyboarding

Financial/insurance knowledge

Education

High school diploma or equivalent

Job description

Truman Medical Center is seeking a Behavioral Health Patient Access & Scheduling Specialist to join the Lakewood Counseling Service within UH Behavioral Health. You will interview patients, collect demographic and financial data, and initiate scheduling and registrations for services.

Responsibilities include coordinating with insurance and financial resources, obtaining pre-certifications, collecting co-pays, and ensuring accurate admission paperwork within the hospital's systems.