Behavioral Health Scheduling & Patient Access Pro

Truman Medical Centers; Kansas City (MO); On-site; USD 35,000 - 45,000; Full time

Job summary

Truman Medical Centers' Behavioral Health department seeks a dedicated Behavioral Health Patient Access and Scheduling Specialist to greet patients, collect demographics and insurance details, and schedule appointments via the electronic system. You will verify benefits, obtain pre-certifications, collect co-pays, and coordinate referrals to ensure smooth patient flow.

The role requires clear written communication and keyboarding skills, with at least one year of related experience, contributing

Qualifications

• High school diploma or equivalent required.
• Experience in clerical, patient contact, hospital business office or insurance.
• A minimum of one year experience as a Patient Access & Scheduling Representative.
• Concise written communication skills and keyboarding skills required.

Responsibilities

• Interview patients to obtain demographic and financial data and access clinical/financial systems.
• Schedule patient appointments via the electronic scheduling system; handle written and telephonic requests.
• Gather and record financial/insurance information and coordinate referrals to resources.
• Validate information, obtain pre-certification/authorization, and collect co-pays; complete admission/registration paperwork.

Skills

Communication

Interpersonal skills

Keyboarding

Clerical experience

Patient access

Education

High school diploma or equivalent

Job description

Truman Medical Centers' Behavioral Health department seeks a dedicated Behavioral Health Patient Access and Scheduling Specialist to greet patients, collect demographics and insurance details, and schedule appointments via the electronic system. You will verify benefits, obtain pre-certifications, collect co-pays, and coordinate referrals to ensure smooth patient flow.

The role requires clear written communication and keyboarding skills, with at least one year of related experience, contributing