BH Patient Access and Scheduling Specialist

University Health; Lakewood (CO); On-site; USD 40,000 - 55,000; Full time

Job summary

University Health in Lakewood is seeking a BH Patient Access and Scheduling Specialist to interview patients, gather demographic and financial data, and enable access to clinical and financial systems.

You will schedule appointments using the electronic scheduling system, verify insurance, coordinate referrals, and collect co-pays, while completing all admission and registration paperwork as required.

Qualifications

• High school diploma or equivalent required.
• Experience in clerical, patient contact, hospital business office or insurance.
• Strong communication skills to interview patients and families and coordinate with staff.
• At least 1 year as a Patient Access & Scheduling Representative preferred.

Responsibilities

• Interviews patients to obtain demographic and financial data.
• Schedules patients via the electronic scheduling system.
• Gathers and records financial and insurance information; coordinates referrals.
• Validates information, obtains pre-certification and authorization for services, collects co-pays; completes admission/registration paperwork.

Skills

Scheduling

Patient Access

Communication

Clerical

Insurance knowledge

Medical terminology

Education

High school diploma or equivalent

Tools

EMR

Scheduling System

Job description

BH Patient Access and Scheduling Specialist

101 Truman Medical Center

Job Location

Lakewood Counseling Service, UH Behavioral Health

Kansas City, Missouri

Department

Patient Access Behavioral Health UHTMC

Position Type

Full time

Work Schedule

8:30AM - 5:00PM

Hours Per Week

40

Job Description

Interviews patients and/or other sources to obtain demographic and financial data accessing patients to clinical and financial systems of the hospital. Communicates health benefit regulations and patient financial obligation to responsible parties. Receives requests both written and telephonic to schedule patient appointments via the electronic scheduling system. Gathers and records financial and insurance information, coordinates and makes referrals to appropriate financial resources. Validates financial and insurance information, obtains appropriate pre-certification and authorization for services, collects co-pays; completes all admission/registration paperwork.

Required:

• High school diploma or equivalent required
• Experience in clerical, patient contact, hospital business office or insurance
• Communication skills required to interview patients and families, to gather and exchange information with other hospital staff members, physicians, third party payors and resource persons.
• A minimum of one year's experience as a Patient Access & Scheduling Representative.
• Concise written communication skills and keyboarding skills required.

Preferred:

• Knowledge of basic medical terminology
• Previous experience as a Patient Access Representative with the organization or at another organization.