Behavioral Health Patient Access and Scheduling Specialist

Truman Medical Centers; Kansas City (MO); Sur place; USD 35 000 - 45 000; Plein temps

Résumé du poste

Truman Medical Centers' Behavioral Health department seeks a dedicated Behavioral Health Patient Access and Scheduling Specialist to greet patients, collect demographics and insurance details, and schedule appointments via the electronic system. You will verify benefits, obtain pre-certifications, collect co-pays, and coordinate referrals to ensure smooth patient flow.

The role requires clear written communication and keyboarding skills, with at least one year of related experience, contributing

Qualifications

• High school diploma or equivalent required.
• Experience in clerical, patient contact, hospital business office or insurance.
• A minimum of one year experience as a Patient Access & Scheduling Representative.
• Concise written communication skills and keyboarding skills required.

Responsabilités

• Interview patients to obtain demographic and financial data and access clinical/financial systems.
• Schedule patient appointments via the electronic scheduling system; handle written and telephonic requests.
• Gather and record financial/insurance information and coordinate referrals to resources.
• Validate information, obtain pre-certification/authorization, and collect co-pays; complete admission/registration paperwork.

Connaissances

Communication

Interpersonal skills

Keyboarding

Clerical experience

Patient access

Formation

High school diploma or equivalent

Description du poste

Behavioral Health Patient Access and Scheduling Specialist### Behavioral Health Patient Access and Scheduling SpecialistApply: UH Behavioral Health: Lakewood Counseling Service: Full time: Posted Yesterday: R0019295**If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.****Please log into myWORKDAY to search for positions and apply.**Behavioral Health Patient Access and Scheduling Specialist101 Truman Medical Center# **Job Location**Lakewood Counseling Service, UH Behavioral HealthKansas City, Missouri# **Department**Patient Access Behavioral Health UHTMC# **Position Type**Full time# **Work Schedule**8:30AM - 5:00PM# **Hours Per Week**40# **Job Description**Interviews patients and/or other sources to obtain demographic and financial data accessing patients to clinical and financial systems of the hospital. Communicates health benefit regulations and patient financial obligation to responsible parties. Receives requests both written and telephonic to schedule patient appointments via the electronic scheduling system. Gathers and records financial and insurance information, coordinates and makes referrals to appropriate financial resources. Validates financial and insurance information, obtains appropriate pre-certification and authorization for services, collects co-pays; completes all admission/registration paperwork.Required:* High school diploma or equivalent required* Experience in clerical, patient contact, hospital business office or insurance* Communication skills required to interview patients and families, to gather and exchange information with other hospital staff members, physicians, third party payors and resource persons.* A minimum of one year’s experience as a Patient Access & Scheduling Representative.* Concise written communication skills and keyboarding skills required.Preferred:* Knowledge of basic medical terminology* Previous experience as a Patient Access Representative with the organization or at another organization.### About Us**Working at University Health is about making a difference. It's providing the best care to every patient every day.** University Health (UH), is committed to being a leader in providing a culturally inclusive workplace for our employees. UH is an equal opportunity employer. We value and celebrate our differences. We are committed to equal employment opportunity regardless, but not limited to race, ethnicity, religion, beliefs, sex (including pregnancy, gender identity and expression, sexual orientation), national origin, ancestry, language, age, citizenship, genetic information, marital status, socioeconomic status, literacy, disability, mobility, abilities, veteran status and any other category protected by applicable law.