Behavioral Health Patient Access and Scheduling Specialist

Truman Medical Center; United States; On-site; USD 36,000 - 52,000; Full time

Job summary

Truman Medical Center is seeking a Behavioral Health Patient Access & Scheduling Specialist to join the Lakewood Counseling Service within UH Behavioral Health. You will interview patients, collect demographic and financial data, and initiate scheduling and registrations for services.

Responsibilities include coordinating with insurance and financial resources, obtaining pre-certifications, collecting co-pays, and ensuring accurate admission paperwork within the hospital's systems.

Qualifications

• High school diploma or equivalent required.
• Experience in clerical, patient contact, hospital business office or insurance.
• Communication skills to interview patients and families, to gather and exchange information with other hospital staff members, physicians, third party payors and resource persons.
• A minimum of one year's experience as a Patient Access & Scheduling Representative.
• Concise written communication skills and keyboarding skills required.

Responsibilities

• Interviews patients to obtain demographic and financial data accessing patients to clinical and financial systems of the hospital.
• Communicates health benefit regulations and patient financial obligation to responsible parties.
• Receives requests both written and telephonic to schedule patient appointments via the electronic scheduling system.
• Gathers and records financial and insurance information, coordinates and makes referrals to appropriate financial resources.
• Validates financial and insurance information, obtains appropriate pre-certification and authorization for services, collects co-pays; completes all admission/registration paperwork.

Skills

Communication skills

Clerical experience

Patient interaction

Keyboarding

Financial/insurance knowledge

Education

High school diploma or equivalent

Job description

If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.

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Behavioral Health Patient Access and Scheduling Specialist

101 Truman Medical Center

Job Location

Lakewood Counseling Service, UH Behavioral Health

Department

Patient Access Behavioral Health UHTMC

Position Type

Full time

Work Schedule

8:30AM - 5:00PM

Hours Per Week

40

Job Description

Interviews patients and/or other sources to obtain demographic and financial data accessing patients to clinical and financial systems of the hospital. Communicates health benefit regulations and patient financial obligation to responsible parties. Receives requests both written and telephonic to schedule patient appointments via the electronic scheduling system. Gathers and records financial and insurance information, coordinates and makes referrals to appropriate financial resources. Validates financial and insurance information, obtains appropriate pre-certification and authorization for services, collects co-pays; completes all admission/registration paperwork.

Required:

• High school diploma or equivalent required
• Experience in clerical, patient contact, hospital business office or insurance
• Communication skills required to interview patients and families, to gather and exchange information with other hospital staff members, physicians, third party payors and resource persons.
• A minimum of one year's experience as a Patient Access & Scheduling Representative.
• Concise written communication skills and keyboarding skills required.

Preferred:

• Knowledge of basic medical terminology
• Previous experience as a Patient Access Representative with the organization or at another organization.