Behavioral Health Access & Scheduling Coordinator

University Health KC; Kansas City (MO); On-site; USD 23,000 - 32,000; Full time

Job summary

University Health KC is seeking a Behavioral Health Patient Access and Scheduling Specialist in Kansas City, MO. The role interfaces with patients to collect demographics and financial data and schedules appointments using the electronic system.

The position requires experience in clerical/patient contact roles, strong written communication, and keyboarding skills. Clinician coordination and accurate insurance verification are essential.

Qualifications

• Experience in clerical, patient contact, hospital business office or insurance.
• Concise written communication skills and keyboarding skills required.
• Ability to interview patients and families and exchange information with hospital staff.

Responsibilities

• Interview patients to obtain demographic and financial data and access clinical/financial systems.
• Explain health benefit regulations and patient financial obligations to responsible parties.
• Schedule patient appointments via the electronic scheduling system.
• Gather and record financial/insurance information and coordinate referrals to financial resources.
• Validate insurance information, obtain necessary pre-certifications/authorizations, and collect co-pays.

Skills

Clerical experience

Patient contact

Communication skills

Keyboarding

Education

High school diploma or equivalent

Job description

University Health KC is seeking a Behavioral Health Patient Access and Scheduling Specialist in Kansas City, MO. The role interfaces with patients to collect demographics and financial data and schedules appointments using the electronic system.

The position requires experience in clerical/patient contact roles, strong written communication, and keyboarding skills. Clinician coordination and accurate insurance verification are essential.