Beauty Services Guest Experience Concierge

Ulta Beauty; Port Orchard (WA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Dental benefits

Vision benefits

Life insurance

Disability benefits

Job summary

Ulta Beauty in Port Orchard, WA is seeking a Guest Coordinator to engage with guests and promote salon services through in-store and phone interactions, representing Ulta Beauty’s image and products.

You will support the Experience Manager and Assistant Services Manager to drive service sales, guest loyalty, and a 360° guest experience, while building relationships and delivering exceptional service with flexible hours.

Qualifications

• High school diploma preferred.
• 1 year of relevant work experience or equivalent.
• Proficiency with basic tech and POS systems.
• Strong customer service and communication skills.

Responsibilities

• Meet or exceed store goals related to retail and service sales.
• Provide exceptional guest service in salon, haircare, and skincare areas.
• Handle sales, refunds and exchanges.
• Assist with salon bookings, guest records, and traffic flow.
• Promote services and events with knowledgeable recommendations.
• Maintain safety and cleanliness standards and attend trainings.

Skills

Customer service

Sales proficiency

Communication skills

Tech proficiency

Teamwork

Problem solving

Education

High school diploma

Tools

POS system

Salon booking system

Apple devices

Job description

Ulta Beauty in Port Orchard, WA is seeking a Guest Coordinator to engage with guests and promote salon services through in-store and phone interactions, representing Ulta Beauty’s image and products.

You will support the Experience Manager and Assistant Services Manager to drive service sales, guest loyalty, and a 360° guest experience, while building relationships and delivering exceptional service with flexible hours.